Frequently Asked Questions

How do I add or delete locations?

To add a location when in the Current section of the app, click the phone's Menu button then click Add Location. Enter the city name, address, or zip code in the search bar. To delete a location, hold down the name of the location you wish to delete for a few seconds. When the pop up box appears, select Delete. You can also click the phone's Menu button and click Delete location.

Can I reorder my list of cities?

There is no option to re-order the city list within the app once they have been added. You will have to delete and reload the cities in the order that you prefer. Otherwise, you can log in to www.MyWeather.com and arrange the cities in the preferred order by simply clicking and dragging them. The app will sync withMyWeather.com and the next time you open the app your cities will be in the order you selected.

What does "Allow Location Access" indicate in upper menu bar?

This option allows the application to call the GPS functionality of your phone. If you deselect this check mark you will lose the My Current Location on your Current conditions screen. This location is your Geo-located position. If you have Location Access turned off, you will also by association turn off the functionality for Weather Updates as they are only created for your Geo-located position (My Current Location).

How do I set up SMS alerts?

SMS alerts is a service that allows you to receive text messages to your phone when cities on your list are experiencing severe weather and are under a National Weather Service alert. (You need to log in as a user of MyWeather.com for this feature. Registration is free.) The service is located under Alerts > phone's Menu > SMS. Click SMS and follow the step-by-step instructions. Once setup is complete, check the box to enable the specific alert categories for each of your locations. You can choose to receive up to eight different categories of alerts or none at all. For any location you add, you need to manually select the SMS alerts you wish to receive for that location. That way you add only the alerts you care about.

How often will I receive alerts?

Alerts are generated by the National Weather Service (NWS). Alerts are sent when the NWS detects weather or geologic conditions imminent for an event such as a thunderstorm or an earthquake. Each alert is assigned a set time period for which the alert is active. If the alert is an ongoing event such as a flash flood, the NWS will indicate that the alert will be active "until further notice." All alerts will expire automatically, when the alert period is over. You do not have to change any settings.

When I click the Alerts tab, what should happen?

The alerts tab will show you the text from the National Weather Service (NWS) for any severe weather bulletins for the location selected. Click on "Map It" (red circle with exclamation point) to view the NWS county map for all severe weather alerts across the USA.

Sometimes the map doesn't display radar. Why?

Sometimes the application will time out before the phone has received all the data it needs. Give the application a few seconds for the signal to refresh from the network. If that doesn't work, you may have to quit the MyWeather app and re-launch it. Radar is only available for USA and Canada, no other global locations display active radar.

Can I view the radar map in the horizontal format?

No. It can only be viewed in the portrait (vertical) view. The only map that can be viewed in the horizontal format is the hurricane map.

How do I get the temp in the notification bar?

  1. Check that your location services are turned ON for your phone.
  2. Launch the MyWeather Mobile app.
  3. Make sure the "My Current Location" is open. That is the location that shows up in the notification bar, so if you don't have this city on your list, you will not have a notification temperature.
  4. To add "My Current Location"
    1. Make sure location services are turned on your phone
    2. Go to Menu > Add Location, then click on My Current Location.
    This location will now be added to your city list. Notification services should now be active.
  5. Hit the menu button on your Android phone.
  6. Choose Preferences.
  7. If Weather Updates is selected, please deselect, then reselect this box. You'll see the notification reload in the notification bar.

The reason your notification disappeared was that you touched the notification from the menu bar. That caused the app to launch and the notification to temporarily disappear. If you closed the app from a task manager, the app would automatically relaunch the notification. However, if you go to the Preferences section you can always turn on or off the notifications.

How do I change the display to report in metric units (Celsius)?

Go to the Currents section of the app. Then touch the menu button on your Android phone, then choose Preferences, then select Choose Unit > Metric.

What weather information is available for international cities as compared with US cities?

International cities do not report weather conditions as frequently as the US National Weather Service. International stations may report weather conditions hourly, twice daily or once a day. The time stamp for the reporting station is shown in local (GMT) time relative to the city. Users can only view Radar imagery for the USA and Canada, however satellite imagery is provided worldwide.

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